Returns policy

Please note that each print is custom-made to order, we do not accept returns or offer a refund for change of mind.

If your artwork has been damaged in shipping, or you received an incorrect item, please send photos to genesi.contact@gmail.com to verify the damage and/or to confirm which incorrect item was shipped. The damaged or incorrect item will need to be shipped back to us. We hope this doesn't happen to you, but if it does, we will send a free replacement.

Additionally, please double-check that your address has been entered correctly. We are not able to reship or refund any lost items due to incorrect shipping details. 

For any further questions, please get in touch with me via our contact page.